Location: Wroclaw (this is a full-time paid internship role, will not consider relocation or remote locations)

Opera is looking for a System Administrator Intern to join our frontline team responsible for keeping the Opera workforce productive and well-equipped. This role is ideal for someone passionate about IT, eager to learn, and comfortable juggling a variety of small tasks throughout the day.

You'll be part of a small, hands-on team that interfaces directly with all Opera employees, managing their tech needs and ensuring our internal systems and equipment operate seamlessly. This internship is a fantastic stepping stone for a long-term career in IT or System Administration.

Role & Responsibilities:

• End-User Support: provide day-to-day on-site and remote support to Opera employees across varying levels of technical experience.
• IT Asset & License Management: assist in provisioning/deprovisioning user accounts and devices, managing the lifecycle of equipment and licenses, handling incoming equipment/license orders.
• System Support & Development: support and help develop internal IT systems, including scripting and automation of recurring tasks.

Job Requirements:

• Basic knowledge of at least two operating systems (macOS, Linux, Windows) and foundational networking
• Some understanding of the hardware troubleshooting, ticketing systems (e.g., Jira), and knowledge bases
• Familiarity with scripting languages (e.g., Bash, PowerShell, Python) and configuration tools is nice to have
• Interest in hardware trends and IT innovations
• Strong communication skills in both English and Polish (spoken and written), with the ability to support users across varying technical levels
• Excellent organizational skills; comfortable managing multiple tasks from diverse channels (Slack, email, Jira, in-person)

Ideal Candidate’s Profile:

• You’re someone who thrives in a fast-paced, multitasking environment and takes initiative to solve issues before they become problems.
• You understand the importance of good communication both written and verbal, and approach every support interaction with empathy and clarity.
• You're organized, proactive, and naturally curious about improving systems and user experiences.

Why Join Opera?

• Be part of a small, supportive team within a larger interdisciplinary IT department
• Work on internally developed tools and widely adopted industry systems
• Get hands-on experience with enterprise IT systems and hardware
• Gain valuable exposure to ticketing systems, asset management, and automation
• Start your IT career with an opportunity for long-term growth within Opera

Ready to start your journey in IT?

Apply now and join us in supporting the backbone of Opera’s global operations.