Position: Customer Support Intern - Polish & Russian speaking

Location: Wrocław PL

With a global user base of over 380 million, Opera is an international internet company that has expanded into product areas beyond our popular browsers. Our product portfolio includes web browsers, fintech solutions, and news aggregation services, as well as data compression and privacy products.

Our offices are all about creating an environment suited for working in comfort and values to help employees develop their professional skills.

The team in our Wrocław office is focusing on new eCommerce products, and for this reason, our team needs to grow with smart and dedicated team members. Joining our team, you will be surrounded by supportive and experienced team members.

Your responsibilities include:

  • provide high-quality loyalty-based customer support
  • continuously search for and provide feedback about the product to improve our customer's experience and the product
  • maintain accurate account information and activity details with our clients
  • create positive and enduring relationships with all leads and customers
  • communicate with our users and prospects efficiently in both Polish, Russian and English

We expect You to have:

  • strong sense of responsibility
  • strong adaptability skills
  • fluency in Polish and Russian; good oral and written communication skills in English

We offer:

  • an opportunity to experience the challenges of working in an international internet company with a considerable base of global users
  • a team of supportive and experienced people to work with
  • good opportunities for self-development and growth