Senior UX Researcher

Location: Wroclaw or Berlin (Remote considered)

Opera is a leading global web innovator with an engaged and growing base of hundreds of millions of monthly active users who seek a better internet experience. Building on over 25 years of innovation that started with browser products, Opera is now leveraging its brand and highly engaged user base in order to expand its business into new segments. Today, Opera offers users around the world a range of products and services that include PC and mobile browsers, the newsreader Opera News, and apps dedicated to gaming, fintech, e-commerce and classifieds.

Role

As a (Senior) UX Researcher you will play a key role in understanding the needs, desires and pain points of Opera desktop browser. You will Independently scope and manage large and small scale user experience research, by working cross-functionally between Product, Data, Engineers and Marketing. You will share your findings and knowledge organization wide.

Responsibilities:

  • Build and maintain partnership with Marketing, Designs, Product and Engineers, ensuring that the work of the area(s) is guided with user perspective
  • Manage a broad range of complex tactical and strategic mixed-method research from design and set-up through to execution, analysis with occasional guidance from others
  • Define key research questions based on business and stakeholder needs
  • Create interview guides, survey questionnaires, etc.
  • Lead research execution (e.g., conduct interviews, usability testing), sometimes managing external vendors but more often taking a hands-on approach
  • Translate research results into relevant, compelling, and memorable communications that show a clear prioritization of insights and provide actionable insights
  • Provide project-based mentorship to other researchers, helping others build their skills by learning from your partnership and expertise

Why do we need this role?

This new role will focus on user research and customer interviews to understand the customer better and solve their problems.

Qualification:

  • 3+ years experience in User Research, UX Research, Human Factors Research, or a related field
  • Degree in psychology, cognitive science, Human Factors, HCI, HCD or a related field, or equivalent practical experience
  • Possess specialised factual and theoretical knowledge (e.g., principles, processes and concepts) in user research methods including interviews, field and/or remote usability testing, unmoderated testing, diary studies, concept testing, ethnographic research, A/B testing, competitive analysis, and online surveys
  • Exceptional organisational skills and attention to detail that allow you to effectively manage multiple simultaneous projects with ease
  • Strong ability to communicate ideas and insights in a persuasive manner Strong stakeholder management skills, with a proven ability to build relationships
  • Skilled at coaching others (e.g., Researchers, Product Managers, Designers) on research methods, trends, and standards
  • Experience working in-house is a plus
  • Experience working with behavioural data is a plus

Interested?

We review applications on a rolling basis, apply now!

About us:

Opera is a global web innovator with an engaged and growing base of hundreds of millions of monthly active users who seek a better internet experience. Building on over 25 years of innovation that started with browser products, Opera is now leveraging its brand and highly engaged user base in order to expand its business into new segments. Today, Opera offers users around the world a range of products and services that include PC and mobile browsers, the newsreader Opera News, and apps dedicated to gaming, fintech, e-commerce and classifieds.

Opera is headquartered in Oslo, Norway with major offices in Poland, China, Scotland and Sweden, as well as a presence in many additional countries. Opera is listed on the Nasdaq stock exchange under the “OPRA” ticker symbol.